Privacy Policy

Your privacy matters to us. This page explains what we collect and how we keep your information safe.

Last updated: 6 July 2026

1. Introduction

Luxskin by Dr Dineli (we, us, our) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to this website and to the services we provide at our clinic.

2. Information we collect

We collect information you give us directly and information gathered automatically as you use the site.

  • Contact details such as your name, email address and phone number when you enquire or book an appointment.
  • Health and treatment information you share with us so that we can advise on and deliver aesthetic care safely.
  • Technical data such as your device type, browser and pages viewed, collected through cookies and similar tools.

3. How we use your information

We use your information to respond to enquiries, schedule and manage appointments, provide treatments, and keep records required for clinical care. With your consent we may also send you updates about our services.

4. Sharing your information

We do not sell your personal information. We share it only with trusted providers who help us run our clinic and website, and where required by law or to protect the safety of our patients and staff.

5. Data security and retention

We apply appropriate technical and organisational measures to keep your information secure. We keep personal and clinical records only for as long as necessary to provide our services and meet our legal and professional obligations.

6. Your rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw consent to marketing at any time. To make a request, contact us using the details on our contact page.

7. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised update date.